Seguros Lagun Aro implemented the Pivotal CRM solution from CDC
Posted on October 16th, 2009 in insurance insurance
Seguros Lagun Aro, general risk insurer of the Basque Country and is part of the Mondragón Group, has selected technology from CDC Software Pivotal CRM as the basis of the modernization project and improve its customer management systems and trade agenda.
With this project, Seguros Lagun Aro provides a technological tool to its more than 250 dealers, spread in 76 own branches, and its 500 mediators to automate your relationship with your customers. This volume of users who have access to Pivotal CRM, the project becomes one of the largest in the CRM market in Spain. Moreover, the project is linked to the current expansion plan and the company’s growth throughout Spain. Lagun Aro currently has over 350,000 customers. The insurer has in place a Strategic Plan which aims to double that figure over the next two years.
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